CHARLES BYTE
IT support technician wearing a headset at a workstation
Remote IT support for individuals & businesses

Reliable IT Support for a Smarter Business Day

Hands-on troubleshooting for devices, operating systems, software and network connectivity through remote sessions you approve and control.

Get Remote Support Request a Quote
  • No payment until your request is reviewed and approved.
  • Book a time that suits you

Remote support session

₹699

One session · Up to 45 minutes

₹699 for one remote IT support session of up to 45 minutes. One fixed price. No hourly billing or per-minute charges.

Check Availability

No payment until your request is reviewed and approved.

Supported platforms Windows macOS Linux Microsoft 365
Two ways we help

Choose the support that fits

For individuals

Individual Remote Support

For a specific device or software issue. Submit a request, get approved, choose a time and connect remotely.

₹699 · One session · Up to 45 minutes

Request Remote Support
For businesses

Business IT Services

For larger or ongoing IT needs. Tell us what your business needs and we'll reply with a tailored quote.

Quoted on request

Request a Quote
Our primary service

Remote IT Support

Our primary service. Get reliable IT help through secure remote sessions from anywhere. We troubleshoot laptops, desktops, workstations, printers, networks, and software — including Microsoft 365 installation, configuration, troubleshooting and administration.

  • Remote support available anywhere
  • Support for businesses and individuals
  • Microsoft 365 setup, configuration, troubleshooting and administration (licence not included)
  • Remote sessions you approve and can end anytime
  • Request reviewed before scheduling

₹699

One session · Up to 45 minutes

₹699 for one remote IT support session of up to 45 minutes.

One fixed price. No hourly billing or per-minute charges.

Software & OS issues
Slow or unstable devices
Wi-Fi, VPN & printer problems
How it works

From request to resolved

  1. 01

    Submit your request

    Describe the issue and your device using our request form.

  2. 02

    Review & book

    An engineer reviews whether it can be solved remotely. Once approved, you choose an available time and pay ₹699.

  3. 03

    Connect & resolve

    At your scheduled time, join the remote session through Zoho Assist and we work on the issue together.

Need IT support?

Tell us what's wrong. We'll review your request and reach out at the earliest opportunity.

Request Remote Support Contact Us